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Disclaimer

Welcome to Urban Jungle, where creativity and individuality meet to create the perfect pair of shoes for every adventure. At Urban Jungle, we pride ourselves on offering unique and stylish footwear options that cater to the eclectic tastes of our diverse clientele. From trendy sneakers to classic boots, we have something for everyone - no matter what style you're looking for.

While we make every effort to ensure the quality and durability of our products, it's important to note that shoes are a personal item and may vary in fit and comfort from person to person. We recommend trying on your shoes in-store or consulting our size guide before making a purchase to ensure the perfect fit.

At Urban Jungle, we understand that accidents happen and shoes may become damaged or faulty over time. If you experience any issues with your purchase, please don't hesitate to reach out to our customer service team. We're always here to help and will do our best to resolve any problems you may encounter.

As a small, independent business, we greatly appreciate your support and loyalty. By shopping with Urban Jungle, you're not only investing in a great pair of shoes, but you're also supporting a passionate team of individuals who are dedicated to providing exceptional customer service and quality products.

Please note that all sales are final, and we do not offer refunds or exchanges for change of mind. However, if you receive a faulty or damaged item, please contact us within 7 days of receiving your order to arrange a return or exchange. Items must be returned in their original packaging and unworn condition.

Keep in mind that all shoes are handmade and may have slight variations in color, texture, and design. These unique characteristics are what make each pair of shoes special and one-of-a-kind. Embrace the individuality of your Urban Jungle shoes and wear them with pride.

At Urban Jungle, we take environmental sustainability seriously. We strive to minimize our carbon footprint by using eco-friendly materials and packaging whenever possible. By shopping with us, you're not only getting a great pair of shoes, but you're also supporting a company that cares about the planet.

Please note that the information provided on our website is for general informational purposes only and should not be taken as professional advice. If you have any specific questions or concerns about our products or services, please don't hesitate to contact us directly.

In conclusion, we want to thank you for choosing Urban Jungle as your go-to destination for all things shoes. We value your business and are committed to providing you with a unique and enjoyable shopping experience. If you have any feedback or suggestions for us, please don't hesitate to share - we're always looking for ways to improve and better serve our customers.

Thank you for being a part of the Urban Jungle family. Let's step into the wild together and explore the endless possibilities of great footwear.